Appointments cancelled at Haywood Hospital following cyber attack

Outpatient and day case appointments at Haywood Hospital have been cancelled, as work continues on NHS IT systems following Friday's cyber attack.

Staffordshire and Stoke on Trent Partnership NHS Trust, the organisation which provides community health services across Staffordshire, was affected by the ransomware attack.

Director of Operations and Acting Chief Executive, Kieron Murphy said: “The Trust’s IT systems were affected by the international cyber-attack which took place on Friday afternoon.

"Our IT team has been working throughout the weekend to resolve issues and significant progress has been made. However, some services are still experiencing network problems and work is ongoing to resolve these issues.”

“Patient safety is our primary concern and with this in mind a decision has been made to cancel some outpatient and day case appointments at Haywood Hospital today (Monday).

"We apologise for the inconvenience that this may cause. All affected patients will be contacted to rearrange appointments as quickly as possible.

"Likewise, patients who have urgent care needs will be contacted to ensure that appropriate arrangements are in place for them.

“These are extraordinary circumstances and we thank our patients and service users for their patience during this difficult time. We are working hard to ensure all services will resume to normal as quickly and safely as possible.”

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Bosses at UHNM, the trust that runs Royal Stoke and Stafford's County Hospitals, says despite national issues it's services are running as normal.

Patients are being told to attend appointments, but only use A&E for serious or life threatening emergencies.

Staff at NHS South Cheshire Clinical Commissioning Group (CCG) and NHS Vale Royal CCG say their IT staff have been working over the weekend to recover computers that were attacked by the virus, with teams continuing to bring back services.

Community services have introduced a temporary system to make sure that patients can be seen as normal.

Services at Crewe’s Leighton Hospital are running as normal following a period of disruption over the weekend.

Tracy Parker-Priest, Director of Commissioning at NHS South Cheshire CCG and NHS Vale Royal CCG, said: “Staff across the NHS in South Cheshire and Vale Royal have been working to ensure that patient care is maintained and that no services have been forced to close.

“Many staff have literally worked round the clock all weekend to ensure that any service disruption is kept to a minimum.

“I’d like to give a personal thank you to all the staff who gave up their own time and for their commitment and support to keeping local NHS services up and running.

“We would like to ask people for their continued support and please be patient as we work as quickly as possible to resolve any issues.”

Judi Thorley, Chief Nurse at NHS South Cheshire CCG and NHS Vale Royal CCG, said: “Although services are still open there may still be some disruption, there are steps you can take to help us whilst systems are getting back online.

“If you have a scheduled GP appointment, keep it.  Although they might not have access to everything, doctors are still able to address your clinical needs.

“The NHS 111 free phone line is another way you can get medical advice and what services are locally available.  You can also talk to your local pharmacist who is trained and qualified to give professional, free advice.”


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