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Improvements at Stafford Hospital

Thursday, July 19th 2012 12:52

Inspectors say progress is being made

Inspectors from the Care Quality Commission say Stafford Hospital is meeting all the essential standards of quality and safety.

They say there was strong evidence of improvements in staff training, medicines management, complaint handling, quality monitoring and knowledge regarding safeguarding of patients.

But it highlighted problems that continue with staffing levels in A&E.

They spoke to 100 people including bosses, staff and patients during a two day visit last month.

Inspectors say patients gave positive feedback about their experiences.

One patient told them "I have no complaints at all", while another said "the staff are polite and helpful and my privacy had been respected".

Lyn Hill-Tout, Chief Executive said: "We are delighted to have confirmation from the CQC that we meet all of the standards they expect.

"We have been confident for some time that we had made all the improvements which were needed.

"We are very pleased that the CQC team was able to come in and check for themselves, so that these improvements could be recognised officially.

"All credit goes to our staff who have worked hard to make these changes; this will be a real boost to staff morale and will encourage staff to continue to improve the care we provide for patients.

"We are not complacent, we know that we still don’t get it right every time for every patient but this report is confirmation that we are definitely well on the way.

"It is also a boost for our local community and I would like to thank our patients, colleagues and local people for their continued support.”

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